FAQs
Find quick answers to the most common inquiries about our products, services, and policies.
- What is an eSIM and how does it work?
- How long does it take to activate my eSIM?
- How do I install the eSIM?
- How do I know if my phone is compatible?
- Is the eSIM technology secure?
Installation Manual
This following pages contain the instructions for installing an eSIM on iOS and Android devices either using the QR Code or doing a manual install.
- Requirements for installing an eSIM
- Install on iOS (iPhone/iPad) - Using QR Code
- Install on Android – Using QR Code
- eSIM Device Compatibility List